• Yes, TopSmile devices have smart sensors which can differentiate soft and hard surfaces. This makes the device safe for beginners. If it senses and soft delegate areas in your mouth- it stops prevent potential mishaps. 

The device releases ultrasonic sound waves when it touches hard surfaces. The sound produces minuscule vibrations which cause plaque, tartar and other buildups in your teeth to breakdown and eliminated from your teeth.

• Absolutely! You can easily switch the cleaning head to the flat tip and place it on your stained spots. The minuscule vibrations can gently uplift layers of stains caused by colored food, beverages, and nicotine from your teeth. 

Yes, we've absolute confidence in our product. It is normal to be skeptical and that is why we have 30-day return policy. If you’re unhappy with the product, you can simply contact our customer support at hello@top-smile.com and received 100% refund. All returns are made to our hassle-free local warehouse. Please check out our return policy at the bottom of our website. 

- TopSmile was designed with first time users in mind. The device has adaptable 5 levels of vibration to choose from. Start with the level “Soft” which has gentle vibration suitable for sensitive teeth and for beginners.

- Once you’re comfortable with low vibration, work your way up to higher level until you’re happy with vibration speed for your teeth- this way you’re 100% in control and eliminate any chance of causing damage. 

Note: Never go work below the gum line. Any issues below the gum line requires professional attention. 

No. Ultrasonic devices should not be used on veneers, dental crowns, or any tooth that has dental work like fillings and repairments. TopSmile Tooth Cleaner can be used only on healthy and natural teeth and should not be used on artificial teeth.